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Artificial Intelligence Voice Company SoundHound Bought a food ordering platform Aren’t you?Which positions itself as a complete ecosystem for ordering food via cars, TVs and smart devices.
Allset employees, including its founders Stas Matveyenko and Anna Polishchuk, will join the company, the company said in a statement. Allset’s restaurant partnerships will also be transferred to SoundHound and will have access to the company’s AI-powered audio products.
The acquisition comes after other fast food brands rethink how they use customer-facing AI. McDonald’s announced this A project with IBM has been paused It uses artificial intelligence to automatically take orders while driving after a series of ordering incidents documented on social media. The trial began in 2021.
SoundHound provides voice recognition and generative AI models to power voice assistants for restaurants, automotive systems, and smart home devices. Company She worked with the fast food chain White Castle To trial the use of AI voices to handle drive-thru orders last year. Its other clients include automobile companies Stellantis, Hyundai, Kia and Honda. It is too Partnership with AI research platform Perplexity To launch SoundHound’s AI assistant. Allset, founded in 2015, provides an alternative to delivery apps.
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Expanded voice dialing
SoundHound said bringing on Allset gives it more years of experience in the food space and brings more technology that allows consumers to order food and other goods through natural language.
“Together, we plan to provide dynamic and convenient ways for people to order food and complete a host of other transactions just by speaking naturally,” Kevan Mohajer, co-founder and CEO of SoundHound, said in a statement.
Restaurants and fast food chains have been experimenting with generative AI to take customer orders and improve customer service over the past few years. Wendy’s is working with Google for its FreshAI platform, which uses AI voice recognition and natural language to understand customers’ requests while driving. Before pausing the AI order-taking project, McDonald’s executives He said on VentureBeat Transform last year They use artificial intelligence for insight and data analysis.